Executive Operations & Events Manager

At Outmarket, we’re building the intelligence layer for commercial insurance. Our AI-powered platform helps brokers, MGAs, wholesalers, and carriers unlock value from their data and streamline complex workflows. We’ve already partnered with some of the most innovative agencies in the industry and are scaling quickly.

We’re now hiring our Executive Operations & Events Manager - someone who can manage external conferences and large-scale customer-facing events, working independently in a fast-moving startup environment.

What Makes This Role Different

You'll report directly to the CEO and play a central role in building operational structure while leading the execution of all external events and conferences. This individual will ensure customer-facing events are executed at a professional, high-impact level while also overseeing internal operations infrastructure and company-wide coordination.

In addition to supporting the CEO, this role will provide operational support to the CRO and GTM team, particularly related to conferences, customer events, and travel logistics.

This role is suited for a highly organized operator who thrives in a fast-paced startup environment and takes pride in building structured, repeatable systems.

What You'll Do

1. External Conferences & Customer-Facing Events (Primary Focus)

• Manage conference registrations, sponsorship logistics, and vendor coordination

• Oversee booth logistics, shipping, materials production, and on-site execution

• Coordinate executive dinners, restaurant reservations, and customer-hosted events

• Manage travel arrangements for the CEO, CRO, and GTM team

• Maintain and manage the master event calendar

• Track event budgets and vendor payments

• Build and maintain repeatable conference execution playbooks

• Coordinate pre-event logistics and post-event operational follow-through

• Ensure brand consistency and professional execution at all external engagements

Goal: Every external event strengthens brand presence, credibility, and growth momentum.

2. Internal Events & Offsites

• Plan and execute company offsites and leadership sessions

• Coordinate venue sourcing and vendor management

• Manage travel and accommodations

• Develop run-of-show documents and execution timelines

• Track and manage internal event budgets

• Coordinate swag and branded materials

• Document internal event playbooks and best practices

Goal: Internal events are organized, intentional, and well executed.

3. Internal Operations & Virtual Office Management

• Maintain company org chart and employee directory

• Manage subscription tracking and renewal calendar

• Track vendor contracts and renewal deadlines

• Maintain centralized documentation repository

• Develop and maintain onboarding process documentation

• Create and update standard operating procedures

• Coordinate temporary workspace logistics when needed

Goal: The company operates with structure and operational discipline.

4. Vendor & Financial Operations

• Source and manage vendor relationships

• Track contracts, renewals, and service agreements

• Coordinate invoice processing and expense tracking

• Manage event budgets and operational expenses

• Monitor subscription costs and vendor performance

5. People Operations & Onboarding Coordination

• Prepare and distribute employment letters

• Coordinate I-9 verification and employment documentation

• Manage background check coordination

• Order and ship laptops and equipment

• Coordinate system access and account setup

• Support insurance enrollment communication

• Maintain onboarding checklists and documentation

Goal: New hires experience a smooth and structured onboarding process.

6. Executive & GTM Support

• Manage CEO calendar and scheduling

• Coordinate executive travel

• Support meeting logistics

• Assist with expense coordination

• Provide logistics support to CRO and GTM team for customer-facing activities

What You Bring

• 5–8 years of experience in executive operations, event management, or startup operations

• Strong experience managing external conferences or large-scale customer-facing events

• Experience supporting senior executives in a high-growth environment

• Proven ability to manage multiple vendors and budgets

• Strong organizational and project management skills

• High level of discretion and professionalism

• Comfortable working independently in a fast-moving remote environment

• Proficiency with modern SaaS tools and collaboration platforms

What Success Looks Like

• External events are executed seamlessly and professionally

• Conference logistics are repeatable and systemized

• Event budgets are managed proactively

• Internal operations are structured and scalable

• CEO and GTM leadership are supported efficiently

What You’ll Get

• Competitive salary and equity

• Remote-first culture with flexible work hours

• End to end ownership of brand presence at events

• Daily collaboration with leadership in a high profile AI company

Interested?

Send your resume or LinkedIn to careers@outmarket.ai
Include a short note on why you’re excited about this space and how your experience aligns.